Our Mission
Maya Angelou, a renowned poet, memoirist, and civil rights activist, once famously said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” These profound words encapsulate the essence of human interactions and the impact they can have on our lives. Maya Angelou understood the power of emotions and the lasting imprint they leave on our memories.
At SV Premier Healthcare we believe that this statement is at the core of our delivery of care to all our service users. We ensure all our staff are friendly, professional and focused on making day to day living for our clients as comfortable as can be, by helping and promoting a balanced emotional, social, psychological and physical wellbeing.
Our staff and management have over 20 years experience of working in social care and nursing. SV Premier Care provides personalised care to people as we all know the best care is about finding the right people who genuinely care about helping and getting things right for you. We also ensure staff have all relevant, adequate training and support which means that, in turn, they provide the very best level of care to our clients. SV Premier Care prides itself by creating an environment where our staff are valued and rewarded for the work they do.
What we offer
We take the time to understand exactly what you need help with so that the time we spend with you is time well spent.
Remaining independent and in your own home means so much, and often, a little help on a regular basis is all you need. SV Premier provides a wide range of services to support individuals in their own homes, typically tailored to each person’s specific need.
We will create a personalised care plan that you and your family members can access on our system’s family portal, which will help build trust between us and guarantees that you receive the best possible care.
Technology
SV Premier Care uses innovative digital technology, to record the care delivered to you. Our system ensures the care worker will use a mobile phone/tablet to record the details of your visit and daily wellbeing. This technology has been designed to support our care workers and to enhance the care provided .This system allows us to record daily care and your family and relatives will have the option (but with no obligation) to download the Family App.
This gives them visibility of when your care worker arrives and details of the visits in real time, allowing them to keep track of your care programme and daily wellbeing. This technology has been helpful in connecting service users and loved ones
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Thank you Sharon and your team for looking after me after my hip operation. What you did for me was really appreciated and I would recommend you to other people with confidence.